FAQ
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Everything you need to know before you subscribe.

If you don't see your question here, book a call — we'll answer it live.

// GETTING_STARTED
How does the subscription work?
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You pick a plan, submit design requests through our workspace, and our team works on them continuously. Think of it as having a full design team on retainer — without the overhead.

What's included in my subscription?
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Every plan includes access to all creative services: UI/UX, branding, 3D, motion, illustration, game assets, marketing creative, and more. The only difference between plans is capacity and speed.

How do I submit design requests?
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Through our shared workspace. Add as many requests as you want to your queue. Include briefs, references, brand assets — whatever helps us deliver exactly what you need.

Who will be working on my projects?
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You get a dedicated Creative Project Manager plus access to our senior design team. The CPM coordinates everything so you have one point of contact.

// DESIGN_DELIVERY
How fast do I get my designs?
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Most requests are delivered within 24–48 hours. Complex tasks like full landing pages are broken into daily deliverables so you always see progress.

Is there a limit on requests?
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No limits on your queue. Add as many requests as you need. We process them based on your plan's active request slots to ensure quality.

What if I don't like the design?
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We revise it. Unlimited revisions are included. We keep refining until it meets your exact specifications.

What design tools do you use?
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Figma for UI/UX, Blender for 3D, After Effects for motion, Illustrator for vector work. All source files are delivered to you.

Who owns the work?
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You do. 100%. Every pixel, source file, and asset is your intellectual property from the moment we deliver it.

// PLANS_BILLING
Can I change plans later?
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Yes. Upgrade, downgrade, or pause at any time — no lock-in contracts.

Is there a minimum commitment?
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No. All plans are month-to-month. Cancel anytime.

Can I pause my subscription?
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Absolutely. Our Pause Protocol lets you bank remaining days. Use 10 days, pause, and you have 20 days left to use anytime.

Do unused hours roll over?
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Hours don't roll over monthly, but you can pause your subscription and bank remaining days for later use.

Why not just hire a full-time designer?
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Senior designers cost $100k+ annually plus benefits, and you can't pause them. With BuzzingFrame, you get senior-level output for a fraction of the cost, with zero overhead.

Let's Go
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Didn't find your answer?

Book a quick call and we'll walk you through everything.

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